● On-site planning
○ Meeting deadlines
○ Plan and ensure with the office the delivery of materials to the site in time
○ Follow plans and diagrams (install equipment in the right places, etc.)
● Programming and starting up the various systems.
○ Diagnose problems encountered on site
○ Modifications to existing systems
○ Test systems before and after each change or update
● Anticipate and actively respond to customer needs and build a relationship of trust with the client and build a strong relationship with them.
● Keep a minimum inventory in the truck (screws, anchors, bits, tools, etc.). required for the job, etc.)
● Communicate the information necessary for the smooth running of projects with operations team
● Responsible for installer's tasks
● Respect the instructions of the team leader and operations teams
● Communicate important information to team leader and project manager
● Work safely and comply with customer quality standards
● Take the time to listen and understand needs and concerns a sense of urgency and act diligently to ensure that the customer's needs are always met. offer Service par Excellence.
● Establish a personalized relationship with customers to anticipate their needs and adapt the service offering.
● Receive customer complaints and forward all information necessary to implementation of corrective measures. (Team leader, operations team)
● Any other related tasks required by the company.