● On-site planning
○ Check daily site progress
○ Validate plans and ensure up-to-date versions
○ Meeting deadlines
○ Plan and ensure with the office the delivery of materials to the site in time
○ Respect plans (install equipment in the right place, etc.)
● System programming and start-up.
○ Diagnose problems encountered on site
○ Modifications to existing systems
○ Test systems before and after each change
● Ensure that helpers and installers have clear objectives in mind reach
● End-of-project audit
○ Check wiring quality
○ Ensure that installers and helpers install all equipment correctly, in compliance with the specifications manufacturer's requirements and current standards.
○ Prepare verification reports for installed or modified systems
● Keep a minimum inventory in the truck ( Screws, anchors, drill bits etc... )
● Responsible for installer and assistant-installer tasks
● Anticipate and actively respond to customer needs and build a relationship of trust with the client and build a strong relationship with them.
● To be able to make basic service calls on the systems that we install.
● Manage helpers and installers sympathetically
● Respect the instructions of the operations teams
● Ensure that the team works safely and complies with quality rules requested by customers
● Take the time to listen and understand needs and concerns a sense of urgency and act diligently to ensure that the customer's needs are always met. offer service par excellence.
● Establish a personalized relationship with customers to anticipate their needs needs and adapt the service offering.
● Receives and resolves complaints to the customer's satisfaction and forwards them to the information for the implementation of corrective measures.
● Any other related tasks required by the company.